Knowledge hub for all things TYB.
Getting Started
My TYB Account & App Support
(Note: For any issues, please make sure you are using the latest version of the app!)
Can I edit my profile or login info/email?
How to adjust your Notifications
How do I leave a community or delete my account?
Reporting Spam or Harassment in TYB
Earning Coins on TYB
Earning coins through referrals
I made an online purchase from a brand but didn’t get any coins back
My order was cancelled - what happens to my coins?
What are Obsessions & how do they work?
Redeeming Coins
How to Redeem Coins for Discounts & Products within TYB
Redeem for Discounts directly on the brand site
Redeem discounts with TYB Shop
Convert my code back into coins
LEVELS
Understanding minimum purchase requirements & spend checkpoints per level
What's the difference between collectibles and coins?
Brands & Communities
TYB SHOP
TYB’s Term’s & Conditions can be found here: https://www.tyb.xyz/eula
Can’t find the answer to your question? Reach out to us at [email protected] for further assistance.