Knowledge hub for all things TYB.
Getting Started
My TYB Account & App Support
(Note: For any issues, please make sure you are using the latest version of the app!)
Can I edit my profile or login info?
How to adjust your Notifications
How do I leave a community or delete my account?
Earning Coins on TYB
Earning coins through referrals
I made an online purchase from a brand but didn’t get any coins back
My order was cancelled - what happens to my coins?
What are Obsessions & how do they work?
Redeeming Coins
Redeem for Discounts within TYB
Redeem for Discounts directly on the brand site
Redeem discounts with TYB Shop
Convert my code back into coins
LEVELS
What's the difference between collectibles and coins?
Brands & Communities
TYB SHOP
Can’t find the answer to your question? Reach out to us at [email protected] for further assistance.