Overview

TYB’s new Early Access feature allows brands gate new products or collections to their most loyal community members (by Level or Role), directly through TYB’s app. Reward your best customers with first access to new releases to create exclusive moments for your TYB community.

What is Early Access?

Early Access allows brands on TYB to provide an exclusive first-look to shop new product and collection launches in the TYB app. Brands can set up Early Access for a new collection in Shopify and gate to a specific Level or Role — once Early Access is set up for the collection, members with access will see a countdown in their app, allowing them to set a reminder for launch.

When the Early Access period begins, members will be able to shop the new products before the rest of the brand’s customer base.

Early Access Prerequisites

Before a brand can set up Early Access in TYB, they must ensure that both the product(s) and the collection is configured in Shopify followed:

1. Both the product(s) and collection must be created in Shopify
2. The Sales Channels for the product(s) and collection should be:
   1. TYB Shop is enabled
   2. Brand Sales Channel is disabled
3. The product must be set to Active in Shopify

Once Shopify is configured, brands must make sure the collection is set to Hidden in TYB Shop. This should be the default, but it’s best to double-check.

How to Use Early Access

After everything in Shopify is configured correctly, brands can move into TYB’s Brand Admin to create their first Early Access drop.

1. In Brand Admin, navigate to Sales > TYB > Early Access

1. Under Early Access, select the + Create New Drop button